DWP · Official form

CRU1: Compensation Recovery Unit, register a claim for compensation

Form CRU1 is how a compensator, usually an insurer or the solicitor acting for one, registers a personal injury compensation claim with the DWP Compensation Recovery Unit (CRU).

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This is the genuine DWP PDF, unmodified. Source: DWP official page.

What is CRU1?

The Compensation Recovery Unit administers the Compensation Recovery Scheme and the NHS Injury Cost Recovery Scheme. Where someone who was injured has received certain benefits, or received NHS treatment, the department can recover those amounts from the person or insurer paying the compensation. Registering the claim on form CRU1 is the first step that puts the case on CRU records.

The form asks for the injured person's details, the National Insurance number where it is known, the date and nature of the accident, injury or disease, details of the compensator and any representative, and the liability position. CRU uses that information to trace benefit payments and, in due course, to issue a certificate showing the amounts that may be recoverable.

Who files CRU1?

Insurers and other compensators handling a personal injury claim in Great Britain
Solicitors and claims handlers acting on behalf of a compensator
Self insured organisations and public bodies settling injury claims directly
Anyone who has been asked by CRU to register a case they are dealing with

How to fill out CRU1

Enter the injured person's full name, address, date of birth and National Insurance number where you have it.
Give the date of the accident, injury or disease and describe what happened.
Complete the compensator details, including your reference and the representative acting on the case, if any.
Answer the liability questions and the questions about the type of claim being made.
Sign and date the form, then send it to the Compensation Recovery Unit using the address, fax number or email address printed on the form itself.

Worth knowing: CRU1 is for compensators and their representatives, not for injured people claiming compensation. Emails sent to CRU may not be secure.

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These are the form's own fields, in the order they appear on the pages. Fill in what you know; anything left blank stays a fillable field in the PDF, so you can finish it in any PDF reader. Nothing you type here is sent to DWP.

Page 2 16 fields

Title

Last name

First names

Any other surnames or family names the injured person has used or has been known by

National Insurance (N‌I) number

First line of address

Second line of address

Third line of address

Address postcode

Date of birth (DD/MM/YYYY)

Date of death, if applicable (DD/MM/YYYY)

Gender

What is the reason for claiming?

What date did the accident or alleged clinical negligence occur?

Pick a type of liability from one of these options

If you have ticked other please tell us the type of liability

Page 3 4 fields

If this compensation claim is because of an accident or incident, please describe the injuries that happened.

Please tell us the name of the disease compensation is being claimed for

Please provide details of the condition(s) compensation is being claimed for

Was compensation being claimed for the condition(s) before the disease was diagnosed?

Page 4 16 fields

Name of compensator

Name of compensator’s representative

First line of address of compensator or compensator’s representative if applicable

Second line of address of compensator or compensator’s representative if applicable

Third line of address of compensator or compensator’s representative if applicable

Address postcode of compensator or compensator’s representative if applicable

Your reference (maximum 24 characters)

Name of insured person or policyholder

Telephone number

Name of representative

First line of address of representative

Second line of address of representative

Third line of address of representative

Address postcode of representative

Your reference (maximum 24 characters)

Telephone number

Page 5 13 fields

Did the injured person receive NHS treatment because of the incident?

Is the compensator the same as the Trust?

Name of the first hospital

First line of address (hospital 1)

Second line of address

Third line of address

Address postcode

Name of the second hospital

First line of address (hospital 2)

Second line of address

Third line of address

Address postcode

Further hospitals (if further hospitals attended, please give details)

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Frequently asked questions

Who has to register a claim with CRU?

The compensator does. CRU forms are published for use by compensators such as insurers, and by their representatives such as solicitors. The injured person does not register their own claim on CRU1.

Is it safe to email a completed CRU1?

Gov.uk cautions that emails you send may not be secure and could be intercepted before reaching CRU. If the case involves sensitive details, use one of the other contact routes printed on the form.

Are there different versions of CRU1?

Yes. Alongside CRU1 there are Guernsey and Jersey versions, a CRU1 (Sol) for a solicitor taking over a registered case, and a CRU1 (Rep) for returning responsibility to the insurer. Check the gov.uk forms page for the right one.

CRU1: Compensation Recovery Unit, register a claim for compensation

What is CRU1?

Who files CRU1?

How to fill out CRU1

Quick fill CRU1 on this page

Frequently asked questions

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